Shipping policy

Order Processing Time

• Switzerland: Orders (excluding pre-orders) are processed and dispatched the next business day.

• International: Orders are processed and dispatched within 1-2 business days.

Estimated Delivery Times

• Switzerland: 1-2 business days after dispatch.

• Europe: Delivery times vary depending on the destination country and customs procedures.

Shipping Rates

• Switzerland: Standard shipping rates apply, calculated at checkout.

• International: Shipping rates are calculated at checkout based on destination and package weight.

Customs Duties and Taxes

Please be aware that orders shipped outside of Switzerland may be subject to import duties, taxes, and customs fees. These charges are determined by the destination country and are the responsibility of the recipient. We do not collect these fees at checkout. For more information, please consult your local customs office.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress.